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The importance of an insurance review with an expert article-3

Kiwis are known for their ingenuity, and having the attitude of “She’ll be right”.

A lot of people when phoned by their advisor to organise an insurance review, have the misconception that they are going to be ‘sold’ more product and will end up paying higher premiums if they agree to an appointment.

Even more people will tell you ‘that’s all sorted’. However when questioned as to what benefits and what levels of cover they have in place, they are unable to give an answer.

Because they pay a monthly premium, it must be right.

But is it right?

In the event of a claim, will the correct person or entity receive the payment?

How do you know that since your policy was put in place, there are not better contracts available with more enhanced benefits, for similar or better premium? Can you be 100% certain as to what benefit you will be paid (particularly with income protection contracts), regardless of what sums insured you are paying premiums for? Are there exclusions or increased premiums on the contract, which could and should be relooked at?

The world we live in is constantly changing, and what might have been great insurance covers last year, 2 years or 5 years ago, doesn’t necessarily mean it will be today.

With changes in family circumstances, changes in business structures, additional borrowings and increased debts, it is important to know that if an unforeseen event occurred, your insurance contracts will meet your needs. Similarly, if you are now in a better financial position and no longer have dependents, the covers you have, might not be required at the same levels.

An insurance advisors role is not to just ‘sell’ you insurance.
An insurance advisors role is to help you get the best insurance covers available to meet your individual, family and business needs, and ensure that you are given accurate and up to date advice, which will help you make informed decisions.

Like your accountant and lawyer, your insurance advisor is a professional.

They will not just ‘sell’ cover to then just forget about you, and what has been put in place. They will not take the ‘hit and miss’ approach of helping you put a contract in place, without you understanding why this is being done.

If appropriate, they will engage with your accountant and lawyer, to ensure they also understand the purpose of your covers.

Is your accountant aware of what insurance covers you have and what premiums are tax deductible?
Has your lawyer documented your insurance covers in a Buy/Sell Agreement?

Insurance is about relationships.
Your advisor should be your first point of contact to answer any questions, and provide assistance with any claim processes.
It is my passion for every New Zealander to have insurance that pays at claim time.
It is therefore important, that when you get the phone call to review your covers, you look at this as a positive experience, and not something you could and will continue putting off.


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For many, insurance policies and their wordings can be confusing. Often the reason and purpose of contracts are forgotten over a period of time, and need to be re-explained. If you would like a no obligation review of your existing risk insurances (life, major illness (Trauma) cover, total and permanent disablement, income protection and medical covers), please contact colleen@valour.nz
Core Products/Services
  • Life insurance
  • Trauma (Major Illness) insurance
  • Permanent Disablement insurance
  • Income Protection
  • Medical Cover
  • Business Insurance
  • Generate Kiwisaver
Registered Financial Advisor colleen la touche Colleen La Touche’s approachability, down-to-earth nature, and keep-it-simple approach mean clients understand their insurance contracts and how they will work at claim time, without any confusion.
Referral programme referrall A referral is the best compliment I can receive. If any of your friends, family or business associates require assistance with insurance, please get in touch.
“When it comes to Insurance I want the best cover. Being self employed and a solo mum I needed all the help I could get! Now I'm covered, stress is out of my life...”Jessica | Auckland
“Thank you for making it so easy to put in that claim, clearly explaining things, meeting with us around our schedules and most importantly just being there for us. You’re amazing.”Ray and Kirsty | Auckland
“Colleen La Touche has been my insurance advisor for a number of years now and I have always enjoyed her professional yet personal advice in respect of my insurances...”Mark | Auckland
“On behalf of my wife and I, we wish to express our gratitude in your highly professional yet personal approach. You provided empathetic support and encouragement beyond what...”Winston | Auckland
"It was an absolute pleasure to deal with you, and we are so grateful for your thoroughness (don't know if thats a word, but it fits my meaning), as Scott and I feel we have covered all bases now and feel secure..."Scott and Lee | Tangiteroria
"I worked with Colleen at Solutions and experienced first hand how dedicated she is to clients. Her knowledge of insurance products is second to none and she is constantly asked for advice by other advisers..."Tony | Gulf Harbour